Richard Stanger is the CEO of StangerCarlson. He is a business strategist, executive coach and advisor to senior leaders. His passion is working with leaders of professional services firms in developing and implementing their business strategies. Richard has more than 25 years of hands-on leadership experience at recognized accounting and advisory firms.

When Two Can’t Communicate

Good communication is critical to all relationships, business and personal. Sometimes though there are people with whom we just can’t connect, and it drives us crazy. You know that feeling. You want to hang up the phone or run for the door. When this happens, is there much hope for fixing the problem? Often not.…

Leading at Leadership

We look at leadership effectiveness as encompassing three components: personal effectiveness, relational effectiveness and assertiveness. Each of these components, in turn, has five attributes, all or which require well honed and tested skills relating to thought, communication, action, emotional intelligence and energy. In light of our work in this area, it was refreshing to read…

Decisive Leadership

Great leaders are decisive. So why isn’t decisiveness a key criterion in leadership selection? Whenever we conduct focus groups of employees, a major frustration that emerges is leaders, including managers, who just don’t make timely decisions. How did these people get into leadership roles — especially since decision-making style is one of the easiest things…

The Right Self

A recent HBR piece advises leaders: Be Yourself, but Carefully, proposing that they adopt selective authenticity in their business interactions. The advice is reinforced in a related podcast by one of the authors. Here are some key points from the HBR authors integrated with my thoughts: 1.Always Be Genuine. Don’t make up stories or exaggerate…